Busser / Barback
Reports to: Assistant Manager
Pay: $8 per hour + tips
Job Summary
Support bartenders and servers by stocking supplies for the bar areas, serving refills as needed to guests and supporting the bartenders and servers with food and drink delivery. Remove used tableware between courses; clear and reset tables after guests leave.
Activities & Responsibilities
Primary
- Promote, work, and act in a manner consistent with the mission of The Buck Burgers and Brew.
- Set tables with clean linens, condiments, or other supplies.
- Stock the bartenders throughout the shift with supplies.
- Clear tables after guests, wipe tables or seats with dampened cloths or replace dirty tablecloths.
- Promptly clean tabletops, chairs, booths, and the floor under and around tables between guests.
- Remove used tableware between courses and provide tableware for next course.
- Respond appropriately to guest requests and communicate guest requests to server or bartender as needed.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning.
- Perform serving, cleaning, or stocking duties to facilitate customer service.
- Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.
- Clean up spilled food or drink or broken dishes and remove trash.
- Serve food and drinks to guests when servers or bartenders need assistance.
- Thank guests as they leave.
- Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
- Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.
- Fill beverage or ice dispensers.
- Stock cabinets or serving areas with condiments and refill condiment containers.
- Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service.
- Inspect assigned restrooms and clean as needed.
- Attend all scheduled employee meetings and offers suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
- Supplemental
- Run cash registers.
- Slice and pit fruit used to garnish drinks.
- Wash glasses or other serving equipment at bars.
- Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
- Serve drinks and food to guests
- Carry linens to or from laundry areas.
Tools & Technology
- Cash registers, Point-of-sale terminals, POS software, and workstations
- Credit card processing machines
- Personal computers, tablets, smart phones and/or handheld devices
- Software – web-based applications, etc.
- Carbonated and non-carbonated beverage dispenser
- Commercial use blenders, coffee or iced tea makers, cutlery, dishwashers, food processors, food warmers, microwave ovens, garbage disposals
- Ice dispensers
- Soft serve machines
